Privacy Policy

Information We Collect

Personal Information You Provide

When you create an account, enroll in our learning programs, or contact us, we collect information that you voluntarily provide. This includes your name, email address, phone number, mailing address, and payment information when you subscribe to our premium content.

Automatically Collected Information

Our platform automatically collects certain technical information when you visit our website or use our services. This includes your IP address, browser type, device information, pages visited, time spent on each page, and referring website URLs.

• Device identifiers and technical specifications
• Location data (general geographic area based on IP address)
• Usage patterns and interaction data with our educational content
• Cookie and similar tracking technology data
• Communication preferences and engagement metrics

Educational Progress and Learning Data

To provide personalized learning experiences, we track your progress through our financial education modules, quiz results, completion rates, and learning preferences. This data helps us recommend relevant content and improve our educational offerings.

How We Use Your Information

Your personal information serves multiple purposes that directly benefit your experience with Inforyn's educational platform and help us maintain the quality of our services.

Service Delivery and Account Management

• Creating and maintaining your account with secure access
• Processing payments for premium subscriptions and courses
• Delivering personalized financial education content based on your interests
• Tracking your learning progress and providing completion certificates
• Sending important account notifications and service updates
• Providing customer support when you need assistance

Communication and Marketing

We use your contact information to send you educational newsletters, course announcements, and updates about new features. You can opt out of marketing communications at any time while still receiving essential account-related messages.

Platform Improvement and Analytics

We analyze usage patterns and user behavior to enhance our educational content, improve website functionality, and develop new features that better serve your learning needs. This analysis uses aggregated, non-personally identifiable data whenever possible.

Information Sharing and Disclosure

Inforyn follows strict guidelines about sharing your personal information. We believe in transparency about when and why we might share your data with other parties.

Service Providers and Business Partners

We work with trusted third-party service providers who help us deliver our educational services. These include payment processors, email service providers, cloud hosting services, and analytics platforms. All service providers are contractually required to protect your data and use it only for the specific services they provide to us.

• Payment processors for secure transaction handling
• Cloud storage providers for data backup and platform hosting
• Email marketing platforms for newsletter delivery
• Customer support software providers
• Analytics services for website performance monitoring

Legal Requirements and Protection

We may disclose your personal information when required by law, court order, or government regulation. We also reserve the right to share information when necessary to protect our rights, prevent fraud, ensure user safety, or investigate potential violations of our terms of service.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity. We will provide advance notice and ensure that your privacy rights continue to be protected under the same standards outlined in this policy.

Your Privacy Rights and Choices

You have significant control over your personal information and how we use it. We provide multiple ways for you to exercise these rights and manage your privacy preferences.

Access and Correction Rights

You can access, review, and update your personal information at any time through your account settings. If you notice any inaccuracies or want to make changes to your profile information, you can do so directly or contact our support team for assistance.

Data Deletion and Portability

• Request complete deletion of your account and associated personal data
• Download a copy of your personal information in a portable format
• Delete specific pieces of information while maintaining your account
• Request removal from our marketing communications
• Restrict certain types of data processing

Communication Preferences

You control what types of communications you receive from us. Manage your preferences for educational newsletters, course announcements, promotional offers, and platform updates through your account settings or by using the unsubscribe links in our emails.

Cookie and Tracking Controls

Your browser settings allow you to control cookies and tracking technologies. You can block or delete cookies, though this may affect some website functionality. We respect "Do Not Track" signals and provide clear information about how tracking technologies work on our platform.

Data Security and Protection

Protecting your personal information is one of our highest priorities. We employ multiple layers of security measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction.

Technical Security Measures

• End-to-end encryption for all data transmission and storage
• Secure Socket Layer (SSL) certificates for website communications
• Regular security audits and vulnerability assessments
• Multi-factor authentication options for account access
• Automated threat detection and response systems
• Regular security updates and patch management

Access Controls and Monitoring

We restrict access to personal information to employees and contractors who need it to perform their job functions. All team members receive privacy training and agree to strict confidentiality agreements. We monitor access logs and conduct regular reviews of data handling practices.

Data Storage and Backup

Your data is stored on secure servers in Canada with encrypted backups maintained in geographically separate locations. We use reputable cloud service providers who meet or exceed industry security standards and maintain appropriate certifications.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Different types of information have different retention periods based on their purpose and legal requirements.

Account Information

Your account information, including profile data and learning progress, is retained for as long as your account remains active. After account closure, we retain essential information for up to seven years to comply with financial record-keeping requirements and tax obligations.

Communication and Marketing Data

• Email communications: Retained for 3 years after last interaction
• Customer support records: Kept for 5 years for quality assurance
• Marketing preferences: Maintained until you opt out or close your account
• Website analytics: Aggregated data retained indefinitely, personal identifiers removed after 2 years

Automatic Deletion Process

We have automated systems that regularly review and delete information that has exceeded its retention period. You don't need to take any action for routine data deletion, though you can always request earlier deletion of specific information or your entire account.

International Data Transfers

While Inforyn primarily operates in Canada, we may transfer your personal information to other countries where our service providers are located. We ensure that all international transfers meet appropriate privacy protection standards.

Transfer Safeguards

When transferring data internationally, we use approved transfer mechanisms such as Standard Contractual Clauses, adequacy decisions, or certification schemes. Our service providers must demonstrate appropriate safeguards for protecting personal information regardless of their location.

• Contractual protections requiring equivalent privacy standards
• Regular audits of international service providers
• Data minimization to reduce information subject to transfer
• Encryption requirements for data in transit and at rest

Your Rights Regarding International Transfers

You have the right to know when your data is transferred internationally and to object to such transfers in certain circumstances. Contact us if you have specific concerns about international data transfers or would like more information about the safeguards we have in place.

Children's Privacy

Inforyn's services are designed for adults and we do not knowingly collect personal information from children under 16 years of age. Our financial education content is intended for mature audiences who can make informed decisions about their financial education.

Age Verification

We ask users to confirm they are at least 16 years old when creating an account. If we become aware that we have collected personal information from someone under 16, we will take immediate steps to delete that information and close the account.

Educational Resources for Families

While our platform is not designed for children, we encourage parents to teach financial literacy to their kids. We provide general educational resources that parents can use to guide age-appropriate financial discussions with their children.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience on our platform, remember your preferences, and analyze how our services are used. These technologies help us provide personalized content and improve our educational offerings.

Types of Cookies We Use

• Essential cookies: Required for basic website functionality and security
• Performance cookies: Help us understand how users interact with our content
• Functional cookies: Remember your preferences and settings
• Marketing cookies: Used to deliver relevant educational content and resources

Managing Cookie Preferences

You can control cookie settings through your browser preferences or our cookie preference center. Disabling certain cookies may affect website functionality, but we'll always inform you about the potential impact of your choices.

Policy Updates and Changes

We regularly review and update this privacy policy to reflect changes in our services, applicable laws, and privacy best practices. We believe in maintaining transparency about how we handle your personal information and will keep you informed of any significant changes.

Notification of Changes

When we make material changes to this policy, we will notify you through your registered email address and display a prominent notice on our website. For significant changes that affect how we use your personal information, we may require your explicit consent before the changes take effect.

Your Options After Changes

If you disagree with any policy updates, you can choose to close your account before the changes become effective. We will honor the previous policy terms for any personal information collected before the update, unless legally required to apply new protections retroactively.